Important Information for Teams and Coaches

Health and Safety Procedures Implemented for 2021 Season

Now that we are back on the fields (Baseball is Back!), we wanted to share information with our coaches, players, families and guests information regarding our summer tournaments and ongoing operations.

In accordance with guidance from the CDC, state and local government, and health officials, Ballparks of America has implemented enhanced health and safety procedures as part of a proactive, preventative approach. We are taking these measures to provide a safe, fun, and healthy environment for the players and families who will participate in activities at Ballparks this year.

Now that we are in the midst of Ballparks’ summer schedule (Memorial Day to Labor Day), we currently anticipate the full schedule will go forward without interruptions. We will continue to take appropriate precautions to keep our venue and operations as safe as possible. We will follow updates and protocol suggestions to best ensure the safety of our guests and community.

Our hotel partner, HBC, has assured us that in the event any tournament is cancelled or postponed due to circumstances related to COVID-19, refunds of hotel deposits will be available to families and teams.

We will provide regular updates on the summer tournaments throughout the summer and whenever warranted. We appreciate your commitment to Ballparks of America as we work together to provide an amazing tournament and vacation experience for players and families while maintaining a healthy and safe environment for baseball and fun!

If you have any concerns or questions regarding the impact of COVID-19 on our tournaments, please contact Brad Margolin at

This document summarizes SFM’s communication with the general public and will be published on the venue web site. We expect to update this material continuously and frequently as events unfold.

– What restrictions will be in place?
– What is happening to enhance the safety and cleanliness of the venue?
– What process can Athletes, Participants, Spectators, and other Guests to the venue expect for entry?
– What is your plan if someone attending has tested positive for COVID-19?
– Will you be testing players from out of state?

Outdoor playing fields and surfaces will be open for limited use with distancing requirements that include:

  • Bleachers and fixed seating will be limited.
  • Guests are encouraged to bring in their own chairs.
  • Social distancing of families watching games must be 6 feet apart, cones or other markers will be used to help communicate spacing.

Indoor facilities will reduce capacity to allow guest to adhere to recommended social distancing guidelines.

  • We’re taking necessary precautions to ensure proper distancing.
  • Capacity reductions will change as government guidance is updated.

Activities that do not adhere to government guidance will not be allowed.

We will be monitoring social distancing and guests not complying will be reminded to practice distancing. In the event guests will not comply with social distancing practices, they may be asked to leave the premises.

Any vendors offering services will be required to be separated by appropriate distance and must demonstrate cleaning and disinfection practices.

What is happening to enhance the safety and cleanliness of the venue?

Team Members

  • Our team members are temperature tested before starting work each shift.
  • Team members are screened prior to each shift to ensure they do not currently have virus symptoms and have not been exposed to anyone who has tested positive for COVID-19.
  • We require all employees to report any illness to a supervisor.
  • We require notification of any COVID-19 positive cases in a team members household.
  • We will provide personal protective equipment including masks to all team members, and training on how to use it, based on CDC guidelines.
  • Our team members are provided sanitizing stations, such as a wash basin with soap and/or bottle of hand sanitizer.
  • We prohibit congregating of 10 or more team members in break rooms or common areas and limit capacity of such areas to allow for safe social distancing.

Food Service Areas

  • We have incorporated CDC recommendations, OSHA and local Health Department standards, and industry best practices into operating guidelines for our staff to follow.
  • We have extensive cleaning standards in place for our food preparation and public seating areas.
  • Sanitize chairs, especially where contact occurs.
  • Kitchens are cleaned with sanitizing solutions daily.
  • When preparing food, team members are required to wash their hands more frequently, not less than once every 30 minutes.
  • We are following government guidelines for food area social distancing and seating capacity.
  • We are using digital or single use menus.

Additional Cleaning/Safety Standards

  • Restrooms are cleaned with sanitizing solutions several times a day.
    – Indoor restrooms will be accessible with a reduced capacity.
    – We have temporarily closed every other urinal in men’s restrooms.
  • We have placed signage throughout the venue encouraging distancing, hand washing, and other safe practices
  • We will be continuously monitoring and improving our operations for the safety of our athletes, spectators, and team members
  • We are committed to communicating with coaches, event owners, participants, vendors, and other visitors to the facility our guidelines and requesting everyone work together to keep us all safer
  • We are providing hand sanitizer in high traffic areas

What process can Athletes, Participants, Spectators, and other Guests to the venue expect for entry?

  • Venues may have a reduced capacity for occupancy, to allow for appropriate social distancing
  • In some cases, advance reservations will be needed to reduce the need to turn people away at the entrance. Please visit our web site or call the venue for updates and space availability
    Signage will be posted at the entrance asking/informing guests the following:
    – Have you had exposure to COVID 19 in the past 14 days?
    – Have you experienced cough, shortness of breath, fever, loss of taste or smell?
    – You are at an increased risk for COVID-19 if you are 65 years or older, have underlying lung/asthma conditions, have heart complications, suffer from diabetes, liver disease, severe obesity or are otherwise immune-compromised
    – Your health is your responsibility
  • We reserve the right to institute further COVID-19 screening to ensure guests are not endangering others.
  • Any Guest who has had symptoms or exposure will not be allowed in the venue.
  • If a symptomatic/exposed guest is a driver for another guest, they will be asked to wait in their closed vehicle until their passenger’s activities are completed.
  • Guests will be invited to use hand sanitizer stations upon entry and exit of the building. Sanitizing stations will be provided near main entrances.

What’s your plan if someone attending has tested positive for COVID-19?

  • We are communicating to event owners, partner organizations, renters, and those who register online, that anyone who has tested positive with COVID-19 is not allowed to enter the venue until they have been released by their doctor and diagnosed as “recovered.”
  • Anyone who is presenting symptoms of illness, or answers screening questions upon entry in a way that gives us concern, will not be admitted to the venue, as a way of protecting every other guest at the venue, and preventing exposures and spread.

Will you be testing players from out of state?

  • In most states, out of state travel will not occur until a later phase of reopening. At that time, our facilities will work with event organizers to institute standards above and beyond the minimum requirements to promote participant and guest safety.